What Can Be Outsourced In Contracts?

1. Contracts Mark Up - Templates Set, A Few Details/Clauses Amended

2. Contract Review – Review & Escalate/Fix Issues Contrary To Interests Of The Customer

3. Contract Drafting

• Collect Requirements
• Build Structure
• Populate Detail
• Obtain Customer Feedback
• Revise/Perfect

4. Contracts Life Cycle Management

• Draft Contracts Where Required
• Review When Drafts Originate From The Other Side
• Build Templates
• Mark Up Existing Templates For Standard Transactions
• Manage Renewals & Re-Negotiations
• Track Time
• Track Problem Areas
• Track Operational/Business Feedback

How Can Such Ambitious Scope Be Outsourced?

1. Universal Application

• Common Business Logic
• Harmonization Of Contract Law
• Business Practice
• Increasing Cross Border Transactions

2. Online Availability Of High Quality Legal Research

• Licensing Regimes
• Regulatory Compliance Requirements

3. Manner Of Outsourcing Supported

• Can Be Done As An Out-Tasking Exercise
• Each Contract Treated As A Project
• This Suits The Typical Way Law Firms Otherwise Work
• Work Can Be Pulled Neatly Out Of The Law Firm’s Process & Lobbed Offshore
• Can Be Neatly Inserted Back
• Communication Is Set At Standardized Intervals
• Glitches Can Be Planned Around & Prevented

How Do We Train Our People

• The Candidates Are Trained On Standard Templates
• The Candidates Are Trained On Standard Query Templates
• The Candidates Are Taught Approach & Contract Preparation Process

What Are The IT Requirement At Our Customer’s Site?

1. General Requirements

• Microsoft or Open Office
• Microsoft Outlook Or Corresponding Software
• Networked PCs
• Access To The Internet

2. Specific Requirements

• Contracts Mark Up
• None In Addition
• Contract Review – Review & Escalate/Fix Issues Contrary To Interests Of The Customer
• None In Addition

3. Contract Drafting

• None In Addition

4. Contracts Life Cycle Management

• All Contracts Related Documents Would Need To Be Scanned Onshore
• An Off The Shelf Contract Management Software Would Need To Be Deployed

How Do We Maintain Quality

1. All Staff Come With LPO Experience

2. Our Precedents Are Robust & We Knowledge Harvest Continuously

• Project Is Considered Complete Only After Learning From That Contract Have Been Documented
• All Documentation Is Always Available To Every Member Of Staff

3. All Work Is Audited

• 100% Sample Of Initial Drafts
• 100% Sample Of Rewrites/Edits

How Do We Communicate

1. Communication Through Outlook Or Contract Management Software

2. Single Point Of Contact

3. Staggered Communication

• Initial Demand
• Initial Queries/Escalations
• Internal Draft
• Quality Report
• Draft To Customer
• Feedback & Revisions
• Draft To Client
• Feedback & Revisions
• Negotiations
• Feedback & Revisions